Home Terms and Conditions

Welcome to Snogerma! Before using our website or renting an outfit, please take a moment to read these terms. By placing an order, you agree to follow the guidelines below.

1. Who We Are

Snogerma is an online platform offering dress rental services. We make it easy for you to find an outfit for special occasions without the hassle of ownership.

2. Placing an Order

  • Orders can be placed through our website.
  • Availability might differ, so it's better to pre-book.
  • After confirmation, no changes to an order are allowed.

3. Payment

  • We receive all our payments in cash when the product is delivered to the customer.
  • We do not accept credit cards, online transfers, or any other form of prepayment.

4. Receipt of Order

  • We will deliver outfits to your given address in the checkout form.
  • Please make sure that there is someone at your place during the scheduled time to receive the order.

5. Returns and Refunds

Return policies can be pursued in case an outfit arrives that is damaged or does not have the colors shown on our website. Requests should be initiated within a defined timeframe after it is delivered; they should remain unused.

6. Your Duties

  • Returning the outfit is the way it was delivered to you.
  • Additional charge if damage occurs beyond typical use.

7. Privacy and Data Protection

  • We process personal information in accordance with South Korea's Personal Information Protection Act (PIPA).
  • Your information will be used only for order processing and customer service.

8. Amendments to These Terms

We may update these terms from time to time. Any changes will be reflected on this page.

9. Contact Information

For questions or concerns, contact us at [email protected].

By using Snogerma, you agree to these terms. If anything is unclear, please do not hesitate to contact us before placing an order.